History

The City of Desert Hot Springs has demonstrated a steadfast commitment to animal care and control since 2017, when the program was transitioned in-house to enhance the welfare of animals within the community. This strategic move allowed for more direct oversight and improved services. In 2024, the city took a significant step forward by acquiring an Animal Sanctuary, which serves as a safe haven for animals in need. This initiative not only reflects our dedication to animal welfare but also opens opportunities for community involvement through a volunteer program. Volunteers play a crucial role in supporting our staff, managing a high volume of animal intakes, and ensuring that every animal receives the care and attention it deserves. By fostering a collaborative environment, we aim to create a thriving sanctuary that benefits both animals and the community at large.

Mission Statement

At the City of Desert Hot Springs Animal Care and Control, our mission is to provide the highest quality of care for animals in need, particularly those who arrive as strays or from neglectful situations. We are dedicated to upholding the ethical standards set forth by the City and regulations set forth by the State, ensuring that every animal receives the love and attention they deserve, regardless of their background or behavioral challenges.

By volunteering with us, you align with our commitment to compassionate care, compliance, and community service. We believe that every animal is unique and deserves to be treated according to their individual needs, fostering an environment of understanding and support.

Our sanctuary not only saves lives but also enriches the community by offering resources and educational programs that promote responsible pet ownership and animal welfare. Together, we can create a lasting impact, transform lives, and build a compassionate community for both animals and residents alike.

Daily Operational Needs

Walking and Exercise: Volunteers are essential for providing dogs with daily walks and playtime. This physical activity is vital for their health and well-being. For instance, a structured walking schedule can ensure that each dog receives adequate exercise, which can significantly improve their behavior and readiness for adoption.

Socializing: Engaging with cats and other animals is crucial for their emotional health. Volunteers will play with the animals, helping them adjust to the shelter environment. This socialization prepares them for adoption by making them more comfortable around people.

Monitoring: Volunteers will observe the animals for any signs of illness or distress. Prompt reporting of concerns to the staff is essential for maintaining the health and safety of all animals in the sanctuary. A simple checklist can help volunteers track the animals’ well-being.

General Housekeeping: Maintaining a clean and safe environment is paramount. Volunteers will assist with washing dishes, laundry, and general cleaning tasks. A clean shelter not only benefits the animals but also creates a welcoming atmosphere for visitors.

Enrichment: Providing toys and enrichment activities is vital to stimulate the animals’ minds and prevent boredom. Volunteers can create interactive games and puzzle toys that engage the animals and promote their mental health.

Supply Organization: Keeping supplies and donations organized is crucial. Volunteers will help ensure that everything is in its proper place and easily accessible for staff and other volunteers, which streamlines daily operations.

Tours: Giving tours of the shelter to visitors is a vital role for volunteers. This not only educates the public about the animals and the sanctuary’s mission but also fosters community engagement and encourages support.

501(c)(3) Participation: Volunteers should participate in the process of establishing a 501(c)(3) nonprofit organization. This legal status is essential for fundraising and grants, allowing the sanctuary to operate effectively.

Fundraising for Repairs and Maintenance: Long-term sustainability requires ongoing fundraising efforts. Volunteers will work together to raise money for repairs, maintenance, operational needs, and medical care for the animals.

Planning Adoption Events: Collaborating with the adoption coordinator, volunteers will help plan and participate in adoption events. These events are crucial for finding forever homes for the animals and promoting the sanctuary’s mission.

The operational needs of a volunteer animal sanctuary and shelter are multifaceted, requiring a committed team of volunteers who are passionate about animal welfare. By fulfilling these daily and long-term needs, volunteers play an integral role in the success and sustainability of the sanctuary. Their dedication not only enhances the lives of the animals but also strengthens the bond between the sanctuary and the community it serves.

The Volunteer Leads at Animal Care and Control play a crucial role in overseeing the implementation and management of the volunteer program. These individuals possess strong organizational skills, a people-oriented approach, the desire to partner with the City of Desert Hot Springs, and self-motivation. Key responsibilities include:

Recruitment and Training: Identify, recruit, and train volunteers to ensure they understand their roles and responsibilities.

Scheduling: Create and manage volunteer schedules to ensure adequate coverage for daily operations and special events.

Communication: Serve as the primary point of contact for volunteers, providing ongoing support and feedback.

Program Evaluation: Regularly assess the effectiveness of the volunteer program and provide the City with suggestions for improvements based on feedback and performance metrics.
Engagement: Foster a positive and inclusive environment that encourages volunteer retention and satisfaction.

Fostering Opportunities

Fostering is a critical component of our volunteer program. It allows community members to open their homes to animals in need, providing them with a safe and loving environment. This initiative not only increases the shelter’s capacity but also significantly reduces stress for the animals. By fostering, volunteers play a crucial role in promoting the health of these animals, which often leads to higher adoption rates.

Long-Term Fostering

Long-term fostering is designed for animals that may require more time to adjust or recover before being placed for adoption. Volunteers who participate in this program will provide a nurturing environment, helping the animals to thrive and become more adoptable.

Short-Term Fostering

Short-term fostering is essential for animals that are undergoing medical treatment or recovery. Volunteers in this capacity will care for the animals until they are healthy enough to return to the shelter for adoption. This not only aids in the animals’ recovery but also alleviates overcrowding in the shelter.

Liability Waiver and Agreement

It is important to note that all volunteers participating in the fostering program must execute a liability waiver and agreement. This document ensures that both the volunteer and the organization are protected during the fostering process.

Addressing Overcrowding and Anxiety

The fostering program is an opportunity explicitly granted to volunteers who assist in alleviating overcrowding in the shelter. By providing temporary homes for these animals, volunteers help reduce anxiety levels among the shelter population. This is particularly important as the city works diligently to find these animals in their homes forever.
By fostering animals, volunteers not only provide essential care but also contribute to the mission of finding these animals loving homes. For more information on our operational playbook and how to get involved, please reach out to our volunteer coordinator.

At the City of Desert Hot Springs Animal Care and Control sanctuary and shelter, maintaining confidentiality is paramount, especially for animals that have been victims of neglect. Due to the sensitive nature of these cases, volunteers must understand that any animal under protective custody cannot be advertised or shared on social media until a court verdict is reached. This policy is in place to protect the animals and ensure their safety throughout the legal process.

Volunteers are required to follow the guidance of staff regarding these animals, as they may be involved in ongoing criminal matters. It is essential to respect the privacy of these cases and refrain from discussing any details outside the sanctuary. By adhering to these confidentiality requirements, volunteers play a crucial role in safeguarding the well-being of the animals and supporting the integrity of our mission.

The Volunteer Animal Sanctuary and Shelter Program is designed to engage compassionate individuals in the care and support of animals in need. As a volunteer, you will play a vital role in daily operations, including animal care, feeding, socialization, and assisting with adoption events.

Further, it is crucial to understand that during your volunteer experience, you may encounter confidential information related to the organization, its clients, animals, donors, and staff. This information is sensitive and must be treated with the utmost respect. By participating in this program, you agree to uphold strict confidentiality standards, ensuring that no private or personal information is disclosed to unauthorized individuals.

Your commitment to maintaining confidentiality not only protects the integrity of the organization but also fosters a trusting environment for all involved.

The City of Desert Hot Springs Animal Care and Control Sanctuary and Shelter is dedicated to fostering a supportive environment for both volunteers and animals. Volunteers are required to follow a transparent chain of command, ensuring that any issues or concerns are communicated effectively to the appropriate staff members. This structure not only enhances communication but also streamlines problem resolution.

Professionalism and respect among volunteers and staff are paramount. A collaborative atmosphere enriches the volunteer experience and significantly benefits the animals in our care. Furthermore, maintaining a positive attitude is essential; it not only enhances individual interactions but also cultivates a culture of optimism that can lead to improved outcomes for both the animals and the community. By adhering to these principles, volunteers contribute significantly to the success of our sanctuary and shelter.

The City of Desert Hot Springs Animal Care and Control Sanctuary and Shelter provides a safe and nurturing environment for animals in need. As a volunteer, it is imperative to adhere to the established organizational policies and rules to ensure the well-being of all animals and the integrity of the program. The City reserves the right to remove any volunteer status under the following circumstances:

1. Mistreatment of Animals: Any form of abuse or neglect towards animals will result in immediate termination of volunteer status.

2. Non-compliance with Policies: Volunteers must comply with all organizational policies and rules. Failure to do so may lead to the revocation of volunteer privileges.

3. Breach of Volunteer Agreement: Volunteers are expected to abide by the terms outlined in the volunteer agreement. Any violation may result in removal from the program.

By maintaining commitment to these standards, volunteers contribute positively to the mission of the sanctuary and ensure a safe haven for all animals.

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