Vacation Rentals

In case of an emergency, please call 911

To file a complaint by phone, please call (760) 894-3745

Notice: Due to the upcoming events in the Coachella Valley, the City anticipates a higher volume of complaints and service requests. Please be patient as we work diligently to resolve these requests.

24/7 Vacation Rental Hotline: (760) 894-3745

For Vacation Rental related complaints (excessive noise, trash, parking) this hotline will dispatch a Code Compliance Officer to the location. The City recommends leaving your contact information for follow-up. Your information will remain confidential.

Non-Emergency Dispatch: (760) 329-2904

For Police response to a Vacation Rental Complaint (response times may vary as emergency calls will be given a higher priority.)

For an immediate response from a Code Compliance Officer, please use the Vacation Rental Hotline number or online form.

Note: If you would like to request a follow-up, please provide your name, phone number, and email address. The City highly recommends submitting your contact information with your request so that we may better address the situation. Your information will remain confidential.