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The City of Desert Hot Springs Animal Care and Control Sanctuary and Shelter provides a safe and nurturing environment for animals in need. As a volunteer, it is imperative to adhere to the established organizational policies and rules to ensure the well-being of all animals and the integrity of the program. The City reserves the right to remove any volunteer status under the following circumstances:

1. Mistreatment of Animals: Any form of abuse or neglect towards animals will result in immediate termination of volunteer status.

2. Non-compliance with Policies: Volunteers must comply with all organizational policies and rules. Failure to do so may lead to the revocation of volunteer privileges.

3. Breach of Volunteer Agreement: Volunteers are expected to abide by the terms outlined in the volunteer agreement. Any violation may result in removal from the program.

By maintaining commitment to these standards, volunteers contribute positively to the mission of the sanctuary and ensure a safe haven for all animals.

The City of Desert Hot Springs Animal Care and Control Sanctuary and Shelter is dedicated to fostering a supportive environment for both volunteers and animals. Volunteers are required to follow a transparent chain of command, ensuring that any issues or concerns are communicated effectively to the appropriate staff members. This structure not only enhances communication but also streamlines problem resolution.

Professionalism and respect among volunteers and staff are paramount. A collaborative atmosphere enriches the volunteer experience and significantly benefits the animals in our care. Furthermore, maintaining a positive attitude is essential; it not only enhances individual interactions but also cultivates a culture of optimism that can lead to improved outcomes for both the animals and the community. By adhering to these principles, volunteers contribute significantly to the success of our sanctuary and shelter.

At the City of Desert Hot Springs Animal Care and Control sanctuary and shelter, maintaining confidentiality is paramount, especially for animals that have been victims of neglect. Due to the sensitive nature of these cases, volunteers must understand that any animal under protective custody cannot be advertised or shared on social media until a court verdict is reached. This policy is in place to protect the animals and ensure their safety throughout the legal process.

Volunteers are required to follow the guidance of staff regarding these animals, as they may be involved in ongoing criminal matters. It is essential to respect the privacy of these cases and refrain from discussing any details outside the sanctuary. By adhering to these confidentiality requirements, volunteers play a crucial role in safeguarding the well-being of the animals and supporting the integrity of our mission.

The Volunteer Animal Sanctuary and Shelter Program is designed to engage compassionate individuals in the care and support of animals in need. As a volunteer, you will play a vital role in daily operations, including animal care, feeding, socialization, and assisting with adoption events.

Further, it is crucial to understand that during your volunteer experience, you may encounter confidential information related to the organization, its clients, animals, donors, and staff. This information is sensitive and must be treated with the utmost respect. By participating in this program, you agree to uphold strict confidentiality standards, ensuring that no private or personal information is disclosed to unauthorized individuals.

Your commitment to maintaining confidentiality not only protects the integrity of the organization but also fosters a trusting environment for all involved.