Confidentiality

At the City of Desert Hot Springs Animal Care and Control sanctuary and shelter, maintaining confidentiality is paramount, especially for animals that have been victims of neglect. Due to the sensitive nature of these cases, volunteers must understand that any animal under protective custody cannot be advertised or shared on social media until a court verdict is reached. This policy is in place to protect the animals and ensure their safety throughout the legal process.

Volunteers are required to follow the guidance of staff regarding these animals, as they may be involved in ongoing criminal matters. It is essential to respect the privacy of these cases and refrain from discussing any details outside the sanctuary. By adhering to these confidentiality requirements, volunteers play a crucial role in safeguarding the well-being of the animals and supporting the integrity of our mission.

The Volunteer Animal Sanctuary and Shelter Program is designed to engage compassionate individuals in the care and support of animals in need. As a volunteer, you will play a vital role in daily operations, including animal care, feeding, socialization, and assisting with adoption events.

Further, it is crucial to understand that during your volunteer experience, you may encounter confidential information related to the organization, its clients, animals, donors, and staff. This information is sensitive and must be treated with the utmost respect. By participating in this program, you agree to uphold strict confidentiality standards, ensuring that no private or personal information is disclosed to unauthorized individuals.

Your commitment to maintaining confidentiality not only protects the integrity of the organization but also fosters a trusting environment for all involved.

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